Why Was Your Fragrance Oil Shipment Rejected? 5 Common Export Pitfalls You Must Avoid

1. Missing or Incomplete Compliance Documents

Fragrance oils are classified as chemical products, which means you must provide MSDS, IFRA Certificates, and COA (Certificate of Analysis) in many countries.

Common problems include:

• No IFRA documentation for the EU

• MSDS only in Chinese

• COA without official stamp or batch number

Solution:

• Always prepare English MSDS and updated IFRA certificates by batch

• Include COA with lab signature

• Some countries may require product registration—check with your freight forwarder

2. Incorrect Labeling or Missing Hazard Symbols

Fragrance oils often fall under dangerous goods (DG) classification for ocean and air transport. Labels must include:

• UN number (e.g. UN1169)

• Hazard class (e.g. Flammable Liquid, Class 3)

• Correct packaging symbols

If labels are generic or missing, customs may reject the goods.

Solution:
Work with suppliers who understand GHS labeling standards and IATA/IMDG shipping rules.

3. Non-Compliant Packaging

Packaging that is not UN-approved can lead to leakage, damage, or rejection.

Best practices:

• Use aluminum or PE containers with UN markings

• Add inner leak-proof liners and outer cushioning

• Display proper warning signs on cartons

Even small B2B shipments should meet compliance standards to avoid buyer complaints.

4. Customs Restrictions or Ingredient Bans

Certain fragrance ingredients are restricted or banned in some regions. Examples:

• Animal musk banned in the EU and US

• Some fixatives flagged in the Middle East

• Alcohol-based products rejected in Muslim countries

Before export, check the ingredient list against local regulations or consult the buyer.

5. Improper Declaration or HS Code Errors

Incorrect HS codes or vague product names may trigger:

• Random inspections

• Extra duties

• Shipment returns

Tip:
Use HS Code 3302.90 for fragrance oils, and declare product value truthfully. Work with agents experienced in cosmetic or chemical exports.

Build a “Compliance Kit” to Avoid Rejection

Prepare a standardized export kit with:

• English MSDS

• IFRA Certificate

• COA with lab seal

• Label file with GHS symbols

• Product photo and packaging layout

• Declaration form sample

This helps you avoid customs issues and builds trust with buyers.

Need expert support for compliance, documents, or packaging?
We’ve helped hundreds of exporters ship fragrance oils to over 50 countries. Let us assist your next shipment.